Return of goods
Can I return the purchased product?
If you are not satisfied with the product purchased on the Enex platform for any reason, you can return it or exchange it on the terms specified below.
Since buyers sign direct purchase and sale deals with manufacturers on the Enex platform, the product is returned directly to the manufacturers.
Return of good quality goods
The buyer-an individual has the right to refuse the ordered product at any time before receiving it, as well as after receiving the product - within 7 days, not counting the day of purchase. Return of the product is possible if its commercial appearance and consumer properties are preserved.
High-quality products that cannot be exchanged or returned are listed in List, approved by decree of the Government of the Russian Federation No. 55 of January 19, 1998.
In case of rejection of the product of proper quality, the cost of services for organizing delivery to the buyer is not refunded. Transportation costs for returning the goods of proper quality are borne by the buyer. The method of returning the product is determined by the buyer.
Return (exchange) of goods of proper quality by a buyer who is a legal entity (individual entrepreneur) is not allowed.
Return of goods of poor quality
An individual buyer can return an item of improper quality within the warranty period for the product.
The duration of the warranty period is set by the manufacturer.
A product of improper quality may be replaced with a similar product in agreement with the buyer.The buyer, who is a legal entity (individual entrepreneur), in the event of transfer of goods of improper quality, has the right to make claims under article 475 of the civil code of the Russian Federation.
In case of return/replacement of low-quality goods, the seller shall bear the cost of delivery of the software.
You can find a full list of conditions for returning and exchanging goods here.
For questions about returning or exchanging the product, please contact us by phone 8 800 707-56-00 or by email: info@enex.market.
Bahco — flagship brand of SNA Europe. Bahco is a popular international brand of hand tools. Products under this brand develops and produces a group of SNA Europe. First Bahco tools appeared in the era of the industrial revolution in Sweden in the end of the XIX century....
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WE are a JAPANESE COMPANY with HIGH TECHNOLOGY AND INNOVATION
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Cutters metal
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Novosibirsk Tool Factory has a glorious history of the Russian tool manufacturer, deeply rooted in the distant past. Our factory was created on the basis of the Sestroretsk Tool Plant evacuated in 1941, built by decree of Peter I in 1724.
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For many years, our company has been producing high-quality products that have been in demand for many years not only in Belarus, but also in the CIS and Baltic countries, as well as in the EU countries. Such fame was made possible thanks to the high quality of our tool, its diversity and flexible work with our partners, in relations with ...
POLTAVA DIAMOND TOOL is a modern company manufacturing diamond tools in Eastern Europe
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Production of highly resistant diamond and elbor
abrasive tools "MONALIT"
LLC "Rus-Atlant MK"
127299, Moscow, st. Cosmonaut Volkov, d.16, of. 503
Phones: +7 (499) 745-09-12 mob. +7 916 385-01-02
Email: rusAtlant@inbox.ru
Sites: www.monalit.ru www.superdiamondtools.ru
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