DWT

DWT brand

The DWT brand is 22 years old. It is represented in 40 countries in the markets of Europe, Asia and South America. The brand's slogan is "All the tools you need", which means "All the tools you need". The brand was founded and first entered the German market in 1998. In Russia and the CIS, the "DWT" brand has been represented since 2001 and is a well-recognized trademark. As part of the process of globalization in 2012, DWT merged with the leading Chinese manufacturer of power tools — CROWN, which at that time had three modern factories and became one of the largest manufacturers of professional power tools in China. Now the DWT brand is part of the MERIT LINK group, which unites several international brands and promotes the products of high-end Chinese manufacturers on the global market.

Our main business function is the production of power tools, equipment and welding machines under our brand name. Our products are among the most competitive in the international market. Our success is the result of an experienced team using state-of-the-art equipment in our factories, an appropriate quality control system, and working with other world-renowned power tool manufacturers for many years.

Our mission

The goal of the DWT brand is to provide a convenient and reliable tool for professionals and enthusiastic amateurs who use the tool on a daily basis. It is this goal that forms the requirements for the quality and resource of the DWT tool.

Today we have a large network of distributors all over the world. This is the result of our professional approach, which includes a successful sales strategy, flexibility and loyalty, various forms of partnership from joint ventures to exclusive agreements, constant support for new businesses, organizing and financing advertising campaigns and exhibitions, choosing the right set of DWT tools and accessories for a particular market. Our outstanding experience in the international market has helped us to develop a wide range of products that are updated every year to meet the requirements of the modern market. Quality, competitive prices, a wide range of spare parts for warranty and post-warranty service-all this makes DWT tools competitive with other global manufacturers.

Production

Today, the main part of the DWT power tools is produced at CROWN enterprises, a number of product categories are made to order, at specialized factories that are leaders of the Chinese and global market in their segment.

All our advanced factories fully comply with international standards. We are proud to say that DWT products are highly valued by our customers in the international market and are among the most competitive. This success is made possible thanks to our professional and experienced team and thanks to our factories equipped with all the best and more modern machines, in accordance with the ISO 9001 2000 quality control system and in constant cooperation with other world-famous power tool manufacturers.

Our services

All DWT power tools are sold with warranty and service support. Post-warranty service is also available. In 40 countries, there are more than 500 service centers where you can repair DWT tools. A wide range of spare parts allows us to repair tools quickly and efficiently. Our specialists in the service department have developed a wide range of services that provide a significant variety and quantity of spare parts for the distributor's warehouse, organize and control the stock of spare parts, plan the company's warranty service costs, manage accounts when using other service centers, guide the unification and compatibility of spare parts, determine the date of manufacture for each product, and verify the authenticity of warranty and service cards through the DWT website.

Values HONESTY We treat others the way we want them to treat us. We do what we say, we will do, and we will be responsible for our actions. We use truth and honesty in dealing with people. Promise: not to disappoint the customer's expectations, to remain true to the world of values that belong to the brand, to understand and express the needs of customers.   COMMITMENTS We develop our capabilities to achieve perfection. We show courage and take risks. We celebrate success and recognize achievements. We are convinced that we are vital to our customers. We have earned the trust of our customers with our in-house know-how and capabilities; our brand is based on these qualities. They define a legacy and a valid set of values.   COURAGE We evaluate positive and negative experiences as sources of learning and innovation. Constantly break the routine, taking risks. Use the freedom of choice: love it, leave it, or change it. A sense of leadership and a constant desire to evolve and reinvent ourselves determine our ability to respond to change and our talent for creating new opportunities.   SEPARATION We create an environment of open communication, exchange of ideas and knowledge. We collect various talents to create organizational excellence. We work together to make DWT the best for our customers. We create an atmosphere of respect, openness, kindness and cooperation. The strategy and corporate identity shared by all team members ensures the consistency that characterizes all aspects of DWT.

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