Working with requests
What categories of requests exist?
Any exhibition implies direct communication between its participants and visitors, and the online exhibition Enex is no exception. Our platform allows you to ask any question directly tool manufacturer, technical specialist or herself platform, if the issue is General or related to the peculiarities of the online exhibition and the purchase of goods on it.
what is a question to a technologist?
Qualified technologists will help you choose the product that will best meet your needs, contribute to the optimal use of your company's resources and achieve the maximum effect in performing the task. If you are not sure which tool is right for you, just describe your problem and send a message to the technician. After pre-processing by the moderator, it will be sent to the employee who specializes in the corresponding tool group. Please note that technologists are highly specialized specialists and work with such nomenclature groups as metal cutting, carbide tools and machine tools and tooling, where, in order to choose the right tool, you need to have specialized knowledge.
Can I submit a request for testing?
If you want to conduct comparative tests of the tool you are interested in, you can submit a request using a special form. This feature is provided to users registered as a legal entity. This option is only available for certain product categories recommended by the manufacturer. However, each test request is reviewed on an individual basis by both the manufacturer and Enex technical specialists.
How do I contact the manufacturer directly?
You can address any question you are interested in directly to the manufacturer using the appropriate form. At the exhibition, each manufacturer has their own personal account and independently performs any operations, as if they did it on their own website. The message you sent will be instantly displayed in their personal account, and you will be able to continue communicating with the plant employee.
What should I do if the product is not available for purchase?
In addition, you can send a request to the manufacturer to sell the product, since a number of manufacturers have restricted their products from purchasing at the exhibition without prior request. This applies mainly to foreign companies that have specific requirements for selling their products in Russia. After receiving this request, the manufacturer independently decides on the possibility of selling this product, which you will be informed about in the response message.
What other questions can I ask?
You can also send any questions you are interested in to the Enex exhibition platform itself. They can concern both the participants of the exhibition and the products they present,as well as the specifics of the exhibition. For your convenience, we have combined frequently asked questions in the category and posted them in the corresponding section of the site. It may be useful to you, and you can quickly find the answer to your question there.
How can I track responses to requests?
All requests, regardless of their category, are assigned a unique number. You can use it to track the status of your email and, if necessary, always return to the questions you asked earlier. For your convenience, the messages sent are divided into categories - questions to the manufacturer, questions to the technologist, questions to the platform, test requests, and purchase requests.
Bahco — flagship brand of SNA Europe. Bahco is a popular international brand of hand tools. Products under this brand develops and produces a group of SNA Europe. First Bahco tools appeared in the era of the industrial revolution in Sweden in the end of the XIX century....
Volzhsky Abrasive Works, INC is the only producer of silicon carbide in Russia, the largest producer of silicon carbide in Europe and the largest manufacturer of abrasive tools on a ceramic and bakelite bond in Russia and the CIS.
First Bosch products appeared on the Russian market in 1904, and Today the Bosch Group is a wide range of quality products and services in the field of automotive diagnostic equipment and spare parts, power tools, home appliances, garden and measuring tools, thermotechnology, security systems, industrial packaging equipment and integrated system...
Machines, supplies and maintenance – from Nürtingen, Germany
In each machine Metabo invested in the best traditions of Swabian engineering. Since 1924, we develop at its plant in nürtingen the innovative ideas and on the spot turn them into innovative mechanisms and excellent facilities for professional users. Also ...
WE are a JAPANESE COMPANY with HIGH TECHNOLOGY AND INNOVATION
since 1948 we create and produce high-tech tools. For over 70 years, our Japanese engineers use their experience and ability to continuously improve the quality of our power tools. In accordance with the basic principles of Japanese design, each element of our product is carefully...
From 1924 to the present, we continue to develop and improve solutions for construction - tools, accessories, equipment in order to absolutely be sure that our products can withstand work under construction conditions. WE ARE DEWALT, AND WE GUARANTEE RELIABILITY.
Our passion is tools for metal! We have the largest range of cutters in the world!
The choice of cutters is our main advantage in the list of causes of the superiority over competitors.
We do all possible tools, which are specified in GOST. This can not boast of any one competitor. They can't catch us!
Novosibirsk Tool Factory has a glorious history of the Russian tool manufacturer, deeply rooted in the distant past. Our factory was created on the basis of the Sestroretsk Tool Plant evacuated in 1941, built by decree of Peter I in 1724.
Today, the company is the largest in Russia in the production of hand tools. Since 1999, the plant holds a...
KZSMI founded in 1970 as a specialized enterprise for the production of a wide range of professional locksmith's tool.
Present on the market for over 40 years, the company now is one of the leading manufacturers in the industry and manufactures for its customers modern, reliable and convenient tool.
Makita offers quality tools that are easy to use and efficient to work with. For over 100 years, we have been supplying power tools and accessories to professionals in the building, industrial and consumer sectors.
Makita is the recognized leader in the power tool market. The company's products are designed to exceed your expectations....
Dormer Pramet is the result of a merger in 2014 between rotary tooling manufacturer Dormer and indexable specialist Pramet.
The strengths of each company were combined to create a single platform, providing customers with access to a wide range of high quality, fit-for-purpose products including hole-making, milling, turning and...
Silvent helps manufacturers with energy optimization and improved working environments. The headquarters is in Sweden where all research and development are done. The company has unique expertise in the area of compressed air dynamics. Silvent’s air guns, air knives, air nozzles, silencers and customized solutions for blowing with compressed air...
Everyday customers across aerospace, earthworks, energy, general engineering and transportation, count on Kennametal innovation to help them build the world around us. Our global team of nearly 10,000 people are at the forefront of solving our customers’ biggest challenges on the shop floor, at the mine face or on the runway in more than ...
The company's Main activity is the production, repair, modernization and serial production of magnetic and electromagnetic plates for machining ferromagnetic workpieces (workpieces) on grinding, milling and other Metalworking machines.
The peculiarity of our company: manufacturer of all sizes of plates as per GOST and non-standard...
Company RUKO GmbH Precision tools — specialist in the development and production of professional tools for precision machining metals. Products RUKO's not just metal-cutting equipment, this is the exact tool for precision machining of metal. High quality tools for drilling, boring, counter boring and cutting metal to meet the high demands of users...
MATADOR is a German pioneer in the tool industry. Since 1900 we have been producing quality hand tools "around the screw". MATADOR is the opposite of mainstream. We stand for upmarket premium tools. Reliable, design-focused, efficient. For decision-makers, fighters and everyday heros. For real MATADORs.
Our goal - maximum satisfaction of Russian companies by providing high-quality instruments at affordable prices and on mutually beneficial terms.
In modern conditions of economic relations, the viability of any enterprise depends not only on the ability to produce high quality goods, but also on the ability to establish an...
The Mikron company brings to your attention thousands of items of high-precision measuring, metal-cutting tools, ball-screw gears, as well as bench-mounting tools, calibres of oil and general industrial use. We represent the tool of such brands as Micron, KRIN, ChIZ, Sitomo, Shan, Mitutoyo, Mahr, Bosch and other well-known manufacturers.These are...
We produce quality products that meet Standards and SPECIFICATIONS. The serial products are certified.
we Have all the conditions for increasing the volume of production high design potential, modern production base, skilled workforce and excellent business reputation.
Our company is equipped with equipment for quality control and tests in accordance with industrial standards. Ensuring the quality of products is our top priority. The raw material is sourced from reliable vendors and is duly tested to ensure that it are at par with international standards. Based on the quality of our products and timely delivery,...
For many years, our company has been producing high-quality products that have been in demand for many years not only in Belarus, but also in the CIS and Baltic countries, as well as in the EU countries. Such fame was made possible thanks to the high quality of our tool, its diversity and flexible work with our partners, in relations with ...
POLTAVA DIAMOND TOOL is a modern company manufacturing diamond tools in Eastern Europe
The plant annually produces hundreds of thousands of units of production which supplies more than 30 countries.
Scientific-production base and laboratory of the company allows to expand the range of products up to 10% per year....
Production of highly resistant diamond and elbor
abrasive tools "MONALIT"
LLC "Rus-Atlant MK"
127299, Moscow, st. Cosmonaut Volkov, d.16, of. 503
Phones: +7 (499) 745-09-12 mob. +7 916 385-01-02
Sites: www.monalit.ru www.superdiamondtools.ru
The company offers cargo slings (wire rope slings, textile slings, chain slings), metal structures ( lifting beams, clamps), steel wire rope, wide range of rigging, components for slings, everything for lifting, securing and movement of cargo.
The activity of "SOA" is aimed exclusively at professional users of pneumatic tools.
In the face of "SOA" You can get a professional assessment and recommendations on all matters related to acquisition, operation, development of new types of pneumatic tools directly under Your production conditions.
In a word, "SOA" offers customized...