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Working with requests

Working with requests

What categories of requests exist?

Any exhibition implies direct communication between its participants and visitors, and the online exhibition Enex is no exception. Our platform allows you to ask any question directly tool manufacturer, technical specialist or herself platform, if the issue is General or related to the peculiarities of the online exhibition and the purchase of goods on it.

what is a question to a technologist?

Qualified technologists will help you choose the product that will best meet your needs, contribute to the optimal use of your company's resources and achieve the maximum effect in performing the task. If you are not sure which tool is right for you, just describe your problem and send a message to the technician. After pre-processing by the moderator, it will be sent to the employee who specializes in the corresponding tool group. Please note that technologists are highly specialized specialists and work with such nomenclature groups as metal cutting, carbide tools and machine tools and tooling, where, in order to choose the right tool, you need to have specialized knowledge.

Can I submit a request for testing?

If you want to conduct comparative tests of the tool you are interested in, you can submit a request using a special form. This feature is provided to users registered as a legal entity. This option is only available for certain product categories recommended by the manufacturer. However, each test request is reviewed on an individual basis by both the manufacturer and Enex technical specialists.

How do I contact the manufacturer directly?

You can address any question you are interested in directly to the manufacturer using the appropriate form. At the exhibition, each manufacturer has their own personal account and independently performs any operations, as if they did it on their own website. The message you sent will be instantly displayed in their personal account, and you will be able to continue communicating with the plant employee.

What should I do if the product is not available for purchase?

In addition, you can send a request to the manufacturer to sell the product, since a number of manufacturers have restricted their products from purchasing at the exhibition without prior request. This applies mainly to foreign companies that have specific requirements for selling their products in Russia. After receiving this request, the manufacturer independently decides on the possibility of selling this product, which you will be informed about in the response message.

What other questions can I ask?

You can also send any questions you are interested in to the Enex exhibition platform itself. They can concern both the participants of the exhibition and the products they present,as well as the specifics of the exhibition. For your convenience, we have combined frequently asked questions in the category and posted them in the corresponding section of the site. It may be useful to you, and you can quickly find the answer to your question there.

How can I track responses to requests?

All requests, regardless of their category, are assigned a unique number. You can use it to track the status of your email and, if necessary, always return to the questions you asked earlier. For your convenience, the messages sent are divided into categories - questions to the manufacturer, questions to the technologist, questions to the platform, test requests, and purchase requests.

Bahco
Bosch
Hilti
Metabo
HiKOKI
DeWALT
Husqvarna
Киржачский инструментальный завод
Волжский абразивный завод
Ruko
Makita
Chicago Pneumatic
Dormer Pramet
Silvent
Kennametal
Micron
Goodking
НПП Магнит
Kärcher
Norgau
Matador
Дипар
Gedore
Stanley
Fortisflex
СЕМ
Канашский завод резцов
Магнитар
Frey
Knipex
КЗСМИ
ПетроИнструмент
Гомельский механический завод
Новосибирский инструментальный завод
Verto
Нижегородский завод электромонтажных инструментов
Полтавский алмазный инструмент
КЗТС
Mitsubishi
Исма
Завод абразивных и огнеупорных материалов
Экометр
Рус-Атлант МК
Барановичский завод станкопринадлежностей
Wera
Оршанский инструментальный завод
ЗСО Углич
Могилевский инструментальный завод
Белгородский абразивный завод
SMW-Autoblok Gmb
Ромек НН
P.I.T.
Pumori
НПП Контур
KINEX Measuring
NEO
Irimo
Атлант
СамЗас
Griff
Дело Техники
AV Steel
Ермак
Laserliner
Aotai
Green Helper
КЗТО
REV
Rox Box
düwi
Polidek
Byaross
Мототехника НЕВА
Mastech
Tigabro
Лепсе
C.K Tools
JRready
Totflex
Sykes-Pickavant
Миноликс
Metallekt
Iscar
КЭС
TNT Air
Констар
Nobitec
Волжский инструмент
ШААЗ
Partner
Arconit
Patriot
BestWeld
АлмазМаркет
UEZ
ПК Тандем Агро
F.P.T.
Ripo
Uniroller
Вектор
Oxlift
Tool Land
Резолюкс
Хайтек инструмент
BX tool
Berkut
Green Tools
СибрТех
Практика
Fein
Экотехнологии
Станкомашстрой
Bohre
Korona
Klauke
OMCA
AVEA Basis
Metalynx
Brima
Hardy
Habert
Гидросфера
Grost
Högert Technik
Абразив-ТПК
Condtrol
Jeta Safety
Gardenlux
Тэксап
Custor
Gson
Tsunami
ABC Group
STC58
Силур
Косулинский абразивный завод
Юрпах
Magafor
Промышленные магниты
БААЗ
Debever
Migatronic
Контур-М
Инреко
Santool
Диолд
REMEZA
RedDiamond
PROLIFT
Virax
ДиКом
Jonnesway
Интехрус
Ferg
Autovirazh
TurboJet
Zitrek
ТСС
Vid
VOLL
Cellfast
СТП-ЛСП
Mars Tiegel
Messer
Слюдяная фабрика
Московский инструментальный завод
МИОН
СТАВР
Kölner
BELMASH
JET
Caleo
Wurth
3М
Калиброн
Белгородский инструментальный завод
Seco
Энкор
Klingspor
Hybest
ВСЗ
Hyperline
ГЗСУ
Brigadier
ЧИЗ
Honiton
Eibenstock
Gesipa
Harden
Fit
Кыштымский Абразивный Завод
Himtex
Петроградъ
СатИЗ
Арсенал
Forsthoff
СКИФ-М
Ganzo
GREAT WOLF
WiederKraft
Липецкое станкостроительное предприятие
GAV
ИФО
Felo
DWT
Rotorica
Felisatti
EKTO
Haupa
DigiTOP
AT-S
ИНФ-Абразив
БелТАПАЗ
ГК Вулканит
Златабразив
Sturm
КировИнструмент
Bessey
TDC
Антей
ЛИИНЗ
Рязанский инструментальный абразивный завод
Минский инструментальный завод
НПК Абразивы и Шлифование
MACK Werkzeuge AG
Patriot
Bort
Саранский инструмент
Храпуновский инструментальный завод
Тулмер
Запорожский инструментальный завод им. Войкова
Белгородский Завод Специнструмента
Новые инструментальные решения
Elpro
Welder
Osnovaled
Fixpistols
Flexione
Белгородский завод фрез и специнструмента
СИЗ Твинтос
Челябинский завод электрооборудования
БЗТО
КВТ
Завод ФИОЛЕНТ
Berger
Fedast
Элемет
ЭнергоТехКомплект