Characteristics

General Specifications

Manufacturer

Denzel

Vendor code

27004

Country of origin

China

Brand Country

Russia

Warrantee period

3 years

Production time

Available from the manufacturer

Minimum order

1

Dimensions of packaged product

Specifications

Additional characteristics

Terms of delivery

Who provides the delivery of goods?

What are the delivery methods?

• Pickup from partner locations or from the manufacturer's warehouse

  If the manufacturer or trading company has the possibility of pickup, you can pick up your goods yourself or use the services of any transport company. Pickup is free of charge.

• Delivery to the terminal by a transport company

  Pick up the goods at the nearest terminal of the Business Lines shopping center or DHL in your city. The delivery time and cost depend on your region and the dimensions of the cargo - they will be known at the stage of ordering.

• Delivery to the door by courier of the transport company

  Receive the goods at your address via a Business Lines courier or DHL. The delivery time and cost depend on the region and the dimensions of the cargo - they will be known at the stage of ordering.

How can I keep track of the shipped product?

Payment methods

Payment by bank card online

• your bank card number;
• expiration date of your bank card;
• CVV code for Visa / CVC code for Master Card: the last 3 digits on the signature strip on the back of the card;
• confirm the card transaction, for example, with a one-time password from an SMS.

Payment according to the invoice

Payment with bonuses

The seller's indication on the marketplace

Return of goods

Is it possible to return the purchased product?

If you are not satisfied with the product purchased on the Enex platform, you can return it or exchange it under the conditions specified below. Since buyers conclude direct purchase and sale transactions with manufacturers on the Enex platform, the return of goods is carried out directly to manufacturers.

Rules for the sale of goods.

Return of goods of proper quality

For individuals

The buyer-an individual has the right to refuse the ordered goods at any time before receiving it, as well as after receiving the goods - within 7 days, not counting the day of purchase. The return of the goods is possible if its presentation and consumer properties are preserved, as well as a document confirming the fact and conditions of purchase of the goods.

The buyer does not have the right to refuse a product of proper quality having individually defined properties if the specified product can be used exclusively by the buyer acquiring it.

In case of refusal of the goods of proper quality, the cost of services for the organization of delivery to the buyer is not refunded. Transportation costs for the return of goods of proper quality are borne by the buyer. The method of returning the goods is determined by the buyer.

For legal entities

The return (exchange) of goods of proper quality by the buyer, who is a legal entity (individual entrepreneur), is not allowed, unless otherwise provided by the agreement with the supplier.

Return of goods of inadequate quality

For individuals

The buyer, who is an individual, in cases provided for by law, may return the goods of inadequate quality during the warranty period for the goods and demand a refund of the amount of money paid for the goods. The goods of inadequate quality, in agreement with the buyer, can be replaced with a similar product of proper quality.

For legal entities

The buyer, who is a legal entity (individual entrepreneur), in the event of the transfer of Goods of inadequate quality to him, has the right to make claims provided for in Article 475 of the Civil Code of the Russian Federation.

Distribution of responsibility

In case of return/replacement of low-quality goods, the cost of delivery of the goods is paid by the supplier. The supplier reserves the right to accept the goods of inadequate quality from the buyer and, if necessary, to check the quality of the goods. If, as a result of the examination of the goods, it is established that its shortcomings arose due to circumstances for which the supplier is not responsible, the buyer is obliged to reimburse the supplier for the costs of conducting the examination, as well as the costs associated with its storage and transportation of the goods.

If any defect is found in the product, the manufacturer and (or) the marketplace has the right to require the buyer to provide a photo of the product, the claimed defect, packaging, labeling (nameplate) of the manufacturer.

If the buyer, who is a legal entity (individual entrepreneur), refuses the goods of inadequate quality, such buyer is obliged to return such goods to the supplier. The buyer - an individual can also return the goods to the address of the supplier or Marketplace. 

Transportation costs for the return of low-quality goods are borne by the supplier or Marketplace.

The difference between the shades of the goods in the photo and the real goods is not a sign of poor quality.

For questions about the return or exchange of goods, please contact us by phone 8 800 707-56-00 or by email: info@enex.market .

Full list of refund and exchange conditions